Your Stay
From the General Manager
It is my distinct pleasure to welcome you to Shades of Green Resort on Walt Disney World Resort. As the only Armed Forces Recreation Center Resort in the continental United States, our main goal is "Serving Those Who Serve" or have served our great nation while providing rest and recreation at affordable rates.
Shades of Green staff stands ready to make every effort to ensure that your stay with us will be a memorable one. We are committed to providing you with the best quality service in the most relaxing environment that is your "home away from home."
Sincerely,
Toshimasa Matsumura
General Manager
Toshimasa Matsumura
General Manager
Bell Services and Valet
Bell services will be available to assist you with your luggage to and from your guest room. Valet services are available at $20 per day per vehicle.
Scooter Rentals
We are thrilled to announce an exciting new partnership between Shades of Green and Buena Vista Rentals, our preferred vendor for scooters and mobility equipment.
Commencing on November 1st, Buena Vista Rentals will be the exclusive mobility equipment provider permitted to stage equipment at Shades of Green. While guests still have the option to rent mobility equipment from other companies, they must coordinate drop-off and pick-up times to ensure they are present to sign for their own items.
It's important to note that Shades of Green can only accept delivery of mobility equipment from Buena Vista Rentals on behalf of guests. This policy has been put in place because we are confident in Buena Vista Rentals' dedication to guest service, high-quality equipment offerings, and reasonable prices including a 10% discount for all active and retired members of the U.S. Armed Forces.
Buena Vista Scooters can be found at www.buenavistascooters.com or 866-559-0371
Firearm Policy
Firearms are not allowed at Shades of Green. Weapons may not be carried, kept in guestrooms, secured in guestroom safes, nor stored in vehicles while at Shades of Green. If you arrive with any weapon or firearm, you are required to declare it and turn it into our Security Department upon arrival on property. Notify a Front Desk Agent, and a Security Officer will meet you at the porte-cochere to receive the weapon. The weapon owner will be required to ensure the weapon is not loaded (clear) in front of the Security Officer; this will be done in the Bell Desk area, out of the view of our other guests. The Security Officer will give you a receipt for the weapon. The weapon will be taken to the Shades of Green Security Center and locked in a weapons cabinet for safekeeping until checkout. The weapon owner will keep any ammunition. On your day of departure, please contact the Front Desk or the Security Center (extension 1458) at least one hour before check out to allow a Security Officer time to return the weapon.
Smoking Policy
Shades of Green is a NON-SMOKING resort. E-cigarettes are also not permitted. You will be charged a fine (starting at $250) for smoking in your room and on balcony. Please use one of our designated smoking areas during your stay. These are indicated on the Resort Map you receive at check-in.
Ticket Request Form
This is the stuff that priceless family memories are made of and Shades of Green makes it possible for less. Please our orderform via email to request tickets or ask questions about any of the tickets using our web form. We are not able to initiate ticket orders over the phone.
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