Request Form
Attraction Ticket Ordering
If you have any questions before placing your order, please select the “General Ticket Question” category on our webform for assistance.
You’re welcome to purchase tickets in person at Shades of Green’s Attraction Ticket Office, open daily from 8 a.m. to 6 p.m. Please note: a valid military ID is required to access the resort and must also be presented at the ticket counter.
For Disney tickets, we strongly recommend purchasing in advance. Park reservations are required for Disney's Military Promotional tickets, and you must have valid tickets before securing your preferred park dates.
To Purchase Tickets Before Arrival:
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Submit the Webform: Complete the ticket order form online. Please be as detailed as possible in your description. We will need the type of ticket, how many tickets, and the date you plan to visit the park or attraction.
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Review Eligibility & Policy: Ensure you meet eligibility requirements and understand our ticket policy before submitting.
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Payment Coordination: After submission, a ticketing agent will contact you directly to confirm your eligibility and process your credit card payment.

General Ticket Questions (not advanced orders)
If you have reviewed our frequently asked question section and still have questions, please visit our customer support center. You can also search helpful articles that might answer your questions. If not, please submit the "submit a request" form and we will get back to you shortly.
Rules and Regulations
Walt Disney World
Military Promotional ("Salute")
Disney Military Promotional Tickets may be purchased by Eligible Service Members or their spouses (but not both), for use by themselves and family members and friends, as provided herein. These tickets may not be otherwise transferred, distributed or resold. "Eligible Service Members" are active or retired members of the U.S. Military, including the National Guard, Reservists, the U.S. Coast Guard, the Commissioned Corps of the Public Health Service (PHS), and the Commissioned Corps of the National Oceanic and Atmospheric Administration (NOAA). Spouses of Military Service Members also qualify if they are able to present valid and active U.S. Military IDs in the absence of active or retired Military Personnel or Commissioned Corps Members.
Eligible Service Members (or their spouses) must present valid military identification to purchase and use the Disney Military Promotional Tickets. No more than six (6) Disney Military Promotional Tickets may be purchased and (if applicable) activated by any Eligible Service Member or spouse (regardless of the place of purchase and whether purchased by that person or that person's spouse). In addition, one of the six (6) Tickets purchased must be used by the Eligible Service Member or spouse. Each Disney Military Promotional Ticket must be used by the same person on any and all days.
See our Price List for prices, expiration dates, and block out dates.
Theme Park Tickets (non-promotional)
Theme Park Tickets may be purchased by Eligible Service Members or their spouses as listed under the "Military Promotional" tickets, and are also available to DoD Civilians and retirees, and Veterans qualifying under the Purple Heart and Disabled Veterans Equal Access Act. These tickets do not require the sponsor or spouse to use one of the tickets for themselves. Each ticket must be used by the same person on any and all days.
See our Price List for prices, expiration dates, and block out dates.
Florida Resident Tickets
Each person above 18 must show proof of residency. A valid military ID card and proof of residency are required at the time of purchase and redemption. Acceptable forms of residency are Florida driver's license with a Florida address, a Florida state-issued ID card with a Florida address, or a Florida Base military ID. If you do not have a Florida ID, then you must provide one of the following dated within the last 2 months evidencing a Florida residential address; a monthly mortgage statement; a Florida Vehicle Registration or Title; homeowner's insurance policy or bill, an automobile insurance policy or bill; a utility bill; mail from a financial institution, including checking, savings, or investment account statement; or mail from a Federal, State, County or City government agency. All sales are final. Tickets are non-refundable and non-transferrable. Prices and entitlements subject to change without notice.
See our Price List for prices, expiration dates, and block out dates.
Universal Orlando Resort
Military Freedom Pass
The Universal Military Freedom Pass has unlimited admission days except for blocked-out dates. The Servicemember or current spouse must present a current military ID at the time of ticket purchase and certificate exchange. One of the six tickets must belong to the eligible Servicemember or spouse. Tickets are non-refundable, non-transferable, and must be used by the same person on all days. Separately ticketed events, including the parking fee, are not included with the Freedom Pass. Limit 6 tickets per year per valid military ID.
2-Park Freedom Pass - Universal Studios Orlando and Universal Islands of Adventure.
3-Park Freedom Pass - Universal Studios Orlando, Universal Islands of Adventure, and Universal's Volcano Bay.
See our Price List for prices, eligibility, expiration dates, and block out dates.
Universal Orlando Tickets
Multi-Day Tickets are valid for the number of days on the ticket during a 7 consecutive calendar day period which includes the first day of use.
Florida Resident Tickets
Florida Resident 2-Day Tickets are valid for any 2 calendar days during a 60 consecutive calendar day period which includes the first day any portion of the ticket is used. Your 2-Day Ticket also includes 2 days of admission to Universal CityWalk . Must be used during the 60 consecutive calendar day period. BLACKOUT dates apply and are counted within the 60 consecutive calendar day period.
Florida Resident 3-Day Tickets are valid for any 3 calendar days during a 180 consecutive calendar day period which includes the first day any portion of the ticket is used. Your 3-Day Ticket also includes 3 days of admission to Universal CityWalk . Must be used during the 180 consecutive calendar day period. BLACKOUT dates apply and are counted within the 180 consecutive calendar day period. For blackout dates visit Universal's website.
SeaWorld Orlando
Sea World is proud to salute the men and women of our armed forces and their families. Waves of Honor permits any U.S. active-duty military, activated or drilling reservist, or National Guardsman to one complimentary admission per year to either SeaWorld®, Busch Gardens® or Sesame Place® for military personnel and as many as three direct dependents. Service members and their direct dependents must have a valid active military ID in order to participate. Inactive, standby and retired reserve members, military retirees, U.S. Merchant Marine and civilian Department of Defense workers are ineligible for the program. SeaWorld Parks & Entertainment reserves the right to terminate the program. WavesOfHonor.com


