Contact Us

 We Are Here To Help

Got a question regarding an upcoming vacation? Get in touch with us and our staff will do their best to get the answer for you. Please visit our ZenDesk customer support page to complete a Hotel Question Request Form. Our normal response time is within three business days. Thanks for your interest in Shades of Green Resort. You can also send us an email to

Submit a Request

Lost and Found

With so many guests coming and going around Shades of Green Resort, we can rack up a range of lost items. If you’re missing something, please submit a request at our ZenDesk help center at the link below. Someone will assist you with your lost items. Please note that we charge a shipping and handling fee to return your item(s). The fastest way to receive your item is by submitting the lost and found form

Submit a Request

Contact Information

Shades of Green at Walt Disney World Resort
1950 West Magnolia Palm Drive
Lake Buena Vista, FL 32830

Reservations & General Information
+1 (888) 593-2242
Hours of operation Monday - Friday 0800 - 2100 hours,
Saturday 0800 - 1600 hours, Closed Sundays and all Federal Holidays

Email us


Attraction Tickets Sales Office
 +1 (407) 824-1403
Open daily 0800 - 1800 hours

Inquiries & Ordering 


Events/Group Sales Office
+1 (407) 824-6257
Open Monday - Friday 0800 - 1600 hours
Closed Saturdays, Sundays, and all Federal Holidays

Contact Group Sales


Your Stay

Installation Access
Manage Reservations

How To Get Here
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77° scattered clouds
Wednesday, 29 May