Resort Digital Directory
If you have any questions or concerns please call the Front Desk by dialing 0 from your room phone or 407.824.3400 from your personal phone.
Complimentary bus service is available to all Disney Parks.
*Masks are required to ride the bus.
Breakfast: 7am - 11am
Dinner: 5pm - 10pm
Bistro to GO - Room Service & Take Out
Dinner: 5pm - 10pm
6am - 11pm
Breakfast: 7am - 2pm
Lunch: 7am - 4pm
Dinner: 4pm - 10pm
Lunch & Dinner: 11am - 11pm
Garden Gallery - Temporarily Closed
Located by Attraction Ticket Sales. Computer and Printer are available. There are also several tables and outlets for your own devices.
Self-Service Laundry Facilities located in the Magnolia Wing (2nd floor) and Palm (3rd Floor) Wing. Credit and debit cards are accepted at all laundry locations for washer, dryers, and soap vending machines. In addition, all laundry rooms can request a text message when a laundry cycle is complete. For a non-credit cardholder, a $5.00 laundry card is available for purchase at the Front Desk with cash payment. Laundry wash $2.00, dryer $2.00, and soap $1.00. Please use only High Efficiency (HE) soap in our washing machines.
Inbound and outbound mail, grocery services, and packages handled by the resort are not available.
Please your room key to enter and exit the parking garage.
Valet and Bell Services
Bell services will be available to assist you with your luggage to and from your guest room. Scooter and Stroller rentals are available through the bell services. Valet services are available at $18 per day per vehicle.
Alamo Car Rental
Want to explore the Orlando area? Enjoy the convenience, comfort, and flexibility of having a rental car during your stay at Shades of Green. Alamo Rent A Car is our exclusive rental car partner. They are located one mile away from our property and provide a complimentary pick up service. We recommend that you book your reservation on Alamo.com and use the product code DSYAL6. Once the reservation is made, give Alamo a call at (407) 824-3470 and they will assist you in scheduling your pick up.
Mill Pond Pool (Mickey Pool): Open 10am - 10pm
Magnolia Pool: Open 10am - 10pm
Appointments are available from 9am - 6pm daily
*You must call and make an appointment to enter the spa
Click here for services
Open 24hrs with room key
*For your health and safety please practice social distancing and wipe down machines after use.
Not available at this time
Check-In / Check-Out / Express Check-Out
• Check-in begins at 1500hrs
• Check-out is by 1100hrs
• Guests are enrolled in our Express check out Program. There is no need to come to the desk when departing
Extend Your Stay
Please inquire at the Front Desk.
The Front Desk provides various services and information on a 24-hour basis.
Dial EXT 0 on your room phone.
LIMITED : Housekeeping
Guest rooms will be cleaned prior to your stay and after check out. Please call housekeeping for service due if mitigating situations. For special services (extra towels, pillows, blankets, etc.) please contact housekeeping
Laundry Room is located on the 3rd floor Palm Wing and 2nd floor Magnolia Wing.
Ice and Vending
Located on every floor of Palm and Magnoia
Magnolia Wing by the EXCHANGE
Palm Wing 2nd floor by the garage
Ground level by the Express Café
Lost and Found
Please call the lost and found number at extension 1483
For future reservations, please call our toll free reservations number at 1888-593-2242 Monday through Friday 0800-2400 and Saturday 0800-1600 or visit our website www.shadesofgreen.org
Each room contains an in-room safe. Please secure all valuables.
A red blinking light on your phone indicates that you have a voicemail.
Wake Up calls
Please dial EXT 0 from your room phone.
For security related issues please call Shades of Green Resort Security at EXT 1465.
In an emergency please call 911 from your room phone so security is alerted.
AdventHealth Celebration Hospital
400 Celebration Pl.
Kissimmee, FL 34747
1700 Poter Rd.
Winter Garden, FL 34787
Bell Stand / Valet x1401
Front Desk 0
Lost & Found x6760
Magnolia Spa x7727
Room Service x6121
Sales Office x6257
Ticket Office x1403
In an Emergency please dial 911 from your room phone so our security team is alerted.