Resort Digital Directory
Room Service x6120
5pm - 10pm
Dinner: 5pm - 10pm
Garden Gallery Breakfast Buffet
Breakfast: 7am - 11am
Garden Gallery Marketplace Take Out
Dinner: 5pm - 11pm
6am - 11pm
Breakfast & Lunch: 7am - 2pm
Lunch & Dinner: 11am - 11pm
March Madness Cocktail
Available in Evergreens March 14 - April 3
Full Court Press
Rum / blackberry syrup / lime juice
St. Patrick's Day Specials
March 17 - 19
Guinness Irish Stew in a Bread Bowl
Corned beef, cabbage, and potatoes
Easter @ SOG
In the Lobby
March 29 & April 5 from 4pm-6pm
A visit from the Easter Bunny / Easter Crafts & Refreshments
April 2 & 9 During Breakfast
Look for special items on the buffet!
A visit from the Easter Bunny / Face Painting & Easter Crafts
ATTRACTION TICKET SALES OFFICE
Open 8am - 6pm Daily
Located in the Magnolia Wing next to The Exchange
Complimentary bus service is available to all Disney Parks.
Check-In / Check-Out / Express Check-Out
• Check-in begins at 1500hrs
• Check-out is by 1100hrs
• Guests are enrolled in our Express check-out Program. There is no need to come to the desk when departing
Extend Your Stay
Please inquire at the Front Desk.
The Front Desk provides various services and information on a 24-hour basis.
Dial EXT 0 on your room phone.
The laundry room is located on the 3rd floor Palm Wing and 2nd floor Magnolia Wing.
Ice and Vending
Located on every floor of Palm and Magnolia
Magnolia Wing by the EXCHANGE
Palm Wing 2nd floor by the garage
Ground-level by the Express Café
Lost and Found
Please call the lost and found number at extension 1483
For future reservations, please call our toll-free reservations number at 1888-593-2242
Monday – Friday 8 am - 9 pm
Saturday 8 am -4 pm
or visit our website www.shadesofgreen.org.
Each room contains an in-room safe. Please secure all valuables.
A red blinking light on your phone indicates that you have a voicemail.
Wake Up calls
Please dial EXT 0 from your room phone.
Mill Pond Pool (Mickey Pool)/Splash Park
March - November
December - February
Magnolia Pool/Hot Tub
March - November
December - February
Appointments are available from 9 am - 6 pm daily
*You must call and make an appointment to enter the spa
Open 24hrs with room key
*For your health and safety, please practice social distancing and wipe down machines after use.
Not available at this time
Our Tech Lounge is located by Attraction Ticket Sales. Computers and a printer are available.
Self-Service Laundry Facilities are located in the Magnolia Wing (2nd floor) and Palm (3rd Floor) Wing. Credit and debit cards are accepted at all laundry locations for washers, dryers, and soap vending machines. In addition, all laundry rooms can request a text message when a laundry cycle is complete. For a non-credit cardholder, a $5.00 laundry card is available for purchase at the Front Desk with cash payment. Laundry washer $2.00, dryer $2.00, and soap $1.00. Please use only High Efficiency (HE) soap in our washing machines.
Inbound and outbound mail, grocery services, and packages handled by the resort are not available.
Please use your room key to enter and exit the parking garage.
Valet and Bell Services
Bell services will be available to assist you with your luggage to and from your guest room. Scooter and Stroller rentals are available through the bell services. Valet services are available at $18 per day per vehicle.
Alamo Car Rental
Want to explore the Orlando area? Enjoy the convenience, comfort, and flexibility of having a rental car during your stay at Shades of Green. Alamo Rent A Car is our exclusive rental car partner. They are located one mile away from our property and provide a complimentary pick-up service. Once the reservation is made, give Alamo a call at (407) 824-3470, and they will assist you in scheduling your pick-up.
Bell Stand / Valet x1401
Front Desk 0
Lost & Found x6760
Magnolia Spa x7727
Room Service x6121
Sales Office x6257
Ticket Office x1403
In an Emergency please dial 911 from your room phone so our security team is alerted.
CURRENT COVID MITIGATION EFFORTS
If you have any questions or concerns, please call the Front Desk by dialing 0 from your room phone or 407.824.3400 from your personal phone.
Shades of Green is a NON-SMOKING resort. E-cigarettes are also not permitted. You will be charged a fine (starting at $250) for smoking in your room.
Please be careful using scooters:
• Be careful not to hit elevators doors
• Be careful not to run into walls
• Do not park outside guest rooms
• Children must be 16 years of age to operate scooters
(exemptions on a case by case basis)
• Please dismount scooters and sit on bus seats, if physically able, while riding our buses to and from the attractions.
Remember you are responsible for any damage incurred by negligence.
Always place your valuables in the room safe provided. If the safe is not working correctly, notify security at extension 1458. The hotel is not responsible for money, jewelry, laptops, documents, or other articles of value.
FDA-approved SHARPS containers are available to you to dispose of SHARPS medical instruments properly. Please get in touch with security at extension 1458.
Firearms must be turned into security upon arrival and be picked up the day of departure. Don't hesitate to get in touch with security at extension 1458.
• Lock and latch your guest room door at night.
• Never leave valuables in your vehicle.
• Always lock your vehicle.
• Never use the latch to prop open your guest room door.
• Always keep the guest room door closed and secured while in your room.
• Ensure connecting doors are secured and locked.
• Familiarize yourself with Emergency Evacuation Procedures and nearest exit located on the back of your guest room door
For security-related issues, please call Shades of Green Resort Security at EXT 1458.
In an emergency, please call 911 from your room phone so security is alerted.
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