Resort Digital Directory


If you have any questions or concerns please call the Front Desk by dialing 0 from your room phone or 407.824.3400 from your personal phone.

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Bus Information

Complimentary bus service is available to all Disney Parks.
*Masks are required to ride the bus.

View Bus Schedule

Restaurant Information

Breakfast: 7am - 11am  
Dinner: 5pm - 10pm        

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Bistro to GO  - Room Service & Take Out   
Dinner: 5pm - 10pm        

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Java Cafe
6am - 11pm   

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Express Cafe
Breakfast: 7am - 2pm
Lunch: 7am - 4pm
Dinner: 4pm - 10pm

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Lunch & Dinner: 11am - 11pm

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Garden Gallery - Temporarily Closed

Resort Services



Tech Lounge
Located by Attraction Ticket Sales. Computer and Printer are available. There are also several tables and outlets for your own devices.

Guest Laundry
Self-Service Laundry Facilities located in the Magnolia Wing (2nd floor) and Palm (3rd Floor) Wing. Credit and debit cards are accepted at all laundry locations for washer, dryers, and soap vending machines. In addition, all laundry rooms can request a text message when a laundry cycle is complete. For a non-credit cardholder, a $5.00 laundry card is available for purchase at the Front Desk with cash payment. Laundry wash $2.00, dryer $2.00, and soap $1.00. Please use only High Efficiency (HE) soap in our washing machines. 

Mail Services
Inbound and outbound mail, grocery services, and packages handled by the resort are not available. 

Please your room key to enter and exit the parking garage. 

Valet and Bell Services
Bell services will be available to assist you with your luggage to and from your guest room.  Scooter and Stroller rentals are available through the bell services. Valet services are available at $18 per day per vehicle.

Alamo Car Rental
Want to explore the Orlando area? Enjoy the convenience, comfort, and flexibility of having a rental car during your stay at Shades of Green. Alamo Rent A Car is our exclusive rental car partner.  They are located one mile away from our property and provide a complimentary pick up service.  We recommend that you book your reservation on and use the product code DSYAL6.  Once the reservation is made, give Alamo a call at (407) 824-3470 and they will assist you in scheduling your pick up.

Pools / Spa / Fitness Center / Yoga

Mill Pond Pool (Mickey Pool): Open 10am - 10pm
Magnolia Pool: Open 10am - 10pm

Appointments are available from 9am - 6pm daily

*You must call and make an appointment to enter the spa

Click here for services

Open 24hrs with room key
*For your health and safety please practice social distancing and wipe down machines after use.

Not available at this time


Check-In / Check-Out / Express Check-Out
• Check-in begins at 1500hrs
• Check-out is by 1100hrs
• Guests are enrolled in our Express check out Program. There is no need to come to the desk when departing

Extend Your Stay
Please inquire at the Front Desk.

Front Desk
The Front Desk provides various services and information on a 24-hour basis.
Dial EXT 0 on your room phone. 

Guest Wifi

LIMITED : Housekeeping
Guest rooms will be cleaned prior to your stay and after check out.  Please call housekeeping for service due if mitigating situations.   For special services (extra towels, pillows, blankets, etc.) please contact housekeeping

Laundry Room is located on the 3rd floor Palm Wing and 2nd floor Magnolia Wing. 

Ice and Vending
Located on every floor of Palm and Magnoia

ATM Machines
Magnolia Wing by the EXCHANGE
Palm Wing 2nd floor by the garage
Ground level by the Express Café

Lost and Found
Please call the lost and found number at extension 1483

For future reservations, please call our toll free reservations number at 1888-593-2242 Monday through Friday 0800-2400 and Saturday 0800-1600 or visit our website

Television Channels
View Guide

Each room contains an in-room safe. Please secure all valuables.

A red blinking light on your phone indicates that you have a voicemail.  

Wake Up calls
Please dial EXT 0 from your room phone.




Security & Emergency


For security related issues please call Shades of Green Resort Security at EXT 1465.

In an emergency please call 911 from your room phone so security is alerted.


Emergency Facilities

AdventHealth Celebration Hospital
400 Celebration Pl.
Kissimmee, FL 34747

Orlando Health
1700 Poter Rd.
Winter Garden, FL 34787

Important Numbers

Bell Stand / Valet  x1401
Front Desk            0
Housekeeping       x1116
Lost & Found         x6760
Magnolia Spa        x7727
Reservations         x3600
Room Service        x6121
Sales Office           x6257
Security                 x1458
Ticket Office          x1403

In an Emergency please dial 911 from your room phone so our security team is alerted.