October 27, 2020 1:27pm



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Travel Information: COVID-19 Update

*Update July 8th, 2020

Due to the current Covid-19 pandemic in the state of Florida, Shades of Green will remain closed until August 12th, 2020. If you currently have a reservation you will be receiving an email from our Reservations Team. Thank you for patience in this matter. Please stay safe and healthy.



The Shades of Green Ticket office is available to assist guests with ticket inquiries by e-mail or phone.  For general attraction ticket questions please email us at


For ticket orders/forms, please send your requests to


You can call us at (407) 824-1403 Monday through Saturday from 8 am to 4 pm.  We are closed Sundays.

The Ticket Office is not open for walk-in guest at this time.



We are pleased to announce that Walt Disney World Resort has extended the current 2020 Military Promotional (Salute) Tickets through September 26, 2021.

When the parks reopen, park attendance will be managed through a new park reservation system.  To enter a park you will be required to have both a park reservation and valid admission for the same park on the same date.  We will share details of this new reservations system as soon as we learn more.

In light of Walt Disney World® Resort's phased reopening plans beginning July 11, 2020 for Magic Kingdom® Park and Disney’s Animal Kingdom® Theme Park followed by Epcot® and Disney’s Hollywood Studios® on July 15, 2020. Please be advised that we have temporarily paused sales for Walt Disney World® Resort theme park tickets.

Guest's that have already purchased tickets will be required to make a park reservation to enter the park through a new theme park reservation system. Theme park reservations will be limited due to capacity limitations and will be subject to availability. We will provide you with more information regarding the new reservation system as it becomes available.

We will continue to offer tickets for Universal Orlando, SeaWorld Orlando and LEGOLAND Florida



*Update as of May 19th, 2020*

Shades of Green will temporarily close in response to the Coronavirus
The safety of our guests and staff is our primary concern at AFRC Resorts. Shades of Green will temporarily close to ensure the health and well-being of service members and their families during the COVID-19 crisis. Despite our best efforts to serve guests through this situation, it is now apparent that this crisis requires collective action to slow its progression in the United States. Guests will be asked to return to their home station as soon as they can make the necessary travel arrangements. We are waiving any cancellation or early departure fees for reservations during this time.

There have been no reported cases of COVID-19 at Shades of Green Resort. 

Shades of Green will continue to accept reservations for new arrivals after August 12th, 2020. We will continue to closely monitor the situation and will make a determination to re-open in coordination with our partners at Disney World Resorts when it is safe for our guests and staff.

We will continue to support our staff and military community the best we can during this temporary closure. If you have questions regarding your reservation, please email us at guestsupport@shadesofgreen.org

We encourage all of our military guests to limit their travel during this time. All the world-class attractions, beautiful golf courses, and relaxing vacation amenities will all still be here when this crisis is finished and it is safe to travel once again. We look forward to having you stay with us in the very near future. 

Centers for Disease Control and Prevention (CDC),


 World Health Organization (WHO)


Department of Defense (DOD)